Please note the following policies:
Embroidery designs sold by Embroidery Bytes are digital products. Once purchased, they can be downloaded from your account. We do not ship designs.
Because these are digital products, they cannot be returned, cancelled, or refunded. If you are having a problem with a design or need advice on how to stabilize your fabric for a stitch out, please contact us. We have been embroidering since 2008 and are happy to help!
Your privacy is very important to us. We will never sell your email address nor disclose any private information of yours to any third party unless we are legally obligated to do so.